Questions Answered

/Questions Answered
Questions Answered 2018-03-07T10:45:39+00:00


We recieve high volumes of emails asking product related and technical/formulation  questions.  Please take your time to read through some of the most common answers below prior to sending an email for technical assistance.


Colours and Dyes

Water soluble dyes – These are d&c colours used for colouring liquid soaps, melt and pour soaps, gels, lotions, creams and body butters if you have used water in your solution.

Oil soluble dyes – Can be used in lip balm and candles.

Iron Oxides  – For use in oil based formulations..e.g. butters and cold processed soap.

Bath salt Dye – For use in bath salts and fizz balls

Fragrance oils vs Essential oils

Fragrance oils are specifically made for providing aromas to products.  Moderately used, they are safe to use.  That been said they are synthetically made and offer no medicinal value.

Essential oils are used for the treatment for specific medical conditions and must be thoroughly researched prior to using.




We are able to make custom made silicone moulds.

  1.  Have a casting made to your specifications at your nearest cnc engraver/cutter -material casting must be made from plastic or perspex.
  2.  Once you have your casting.  Send it to Fun with Soap for a quote to manufacture your mould.


Basic calculations

Many formulations are calculated by percentage because it depends the method you are measuring.  If a formulation calls for 1% of a particular ingredient  of the volume of your product your calculation will be EXAMPLE:

You are making 1000g of conditioner and you want to add  1% of a specific ingredient,

On your calculator enter 1000 x 1% = 10

So you will add either 10ml or 10g depending on how you are


Example B – Using several ingredients in formulations with percentages to balance been water.

Ingredient A  16.7 %

Ingredient B – 10%

Ingredient C -3%

Balance  -water

If you want to make 1kg of a specific product on your calculator add all the ingredient percentages together.  In this case

you have 3 ingredients totaling to  29.7 (16.7 +10+3)

Deduct  29.7 % from 100%

The amount of water you will be using is 100 -29.7 = 70.3%

Now that you know the amount of water you will be using.. you are going to measure out your ingredients.

e.g. Ingredient A is 16.7%

Remember in our example we are making 1000g of a specific product

On your calculator you will enter 100 x 16.7 = 167.00

The amount converted from % to grams is 167g

The total amount of water is 703g

Making Liquid soap from our kits

A common mistake our clients make is adding salt to thicken the product to fast.  Always add the salt slowly while stirring and make sure the salt is fully dissolved before adding more.  If you add too much salt your product will become watery. If you have made this mistake you can fix the problem by making another solution without salt and adding  it to your existing batch.

Making Natural liquid soap using Lauryl glucoside

The Formula we provide is versatile and because the ingredients are mild you can thicken your product using more lamesoft.  The formulation is for a standard viscosity.  Or you can use less water.

Adding preservatives:  The guideline is calculated in % and works in minimums and maximums. So if you need a very high amount of preservative you will base your calculation on the maximum percentage.  We supply 2 different preservatives:  Kemaben (methylparaben & propylparaben)  & Euxyl k100 (paraben free) for further information you can click on the product image which will give you the usage amounts


Fragrance Oil ingredients:  Fragrance oils are trademarked and we cannot provide the ingredient listing.

They are partially made from essential oils, alcohol and glycols.




Is there a difference between natural and organic?  Yes, organic is a specific method of growing produce that is free of pesticides and chemicals. Just because something is not organic does not make it un-natural.

I do not give advice for products/formulations intended for animal use e.g dog shampoo.  If I have not tested something on myself then I cannot answer your question.

Labelling your products:  List all inci names.  Standard protocol of warnings should apply e.g.  if you should experience some irritation, discontinue use immediately.

Bubble Go spray should not be is alcohol based.

Sample Certificates of Analysis and MSDS are only issued on request.  If it is already on our website then it wont be resent.


Ingredients for Soap Bases Melt and Pour 

Vegetable Gyclerine, Propylene Glycol, Sodium Stearate, Sodium Laureth Sulfate, Sorbitol, sodium myristate, Triethanolamine, Citris Extract, Sucrose, Aloe Extract, sodium Hydroxide

White Soap – Added Titanium Dioxide

Coloured soap – Fragrance and D & C Dyes



Q.  I would like to start my own business from home  but I dont know where to begin.

First have a business plan.

When starting your own business on a small budget try not to spend too much on Expensive big equipment,  Especially if you  have not yet done thorough research.

Basic equipment you will need to start your own little business:


Electric blender

Digital Scale


Stainless steel Pot

Measuring jugs and spoons

To start making your own liquid soap it is recommended that you use our Liquid soap kit.  It is easy and versatile.

Lotions and creams, You can either use our kits, or make your own by using emusifying wax and a recipe from our site.

Soaps – If you have not yet made your own soap from scratch before then you can start by using our melt and pour soap and if you feel you want to challenge making your own cold process soap, then follow one of our recipes.

Shampoos and conditioners, you will need a lot of ingredients to start making your own and the capital outlay for all the ingredients is high.  We manufacture these products in bulk so you can just add your own “magic active ingredients”.

Start you own business off on a small scale, dont use too many different fragrances.  This confuses consumers and makes decision making difficult, also this can make your labelling very expensive if you have a massive variety.  Start off with a simple neat range.


Tips on Cold process soap making:  If you have a  fragrance that is fast accelerating pour the batter into the mould as quickly as possible.  Dont throw it away.  You can always make another batch and pour it over the existing batch.  Also try minimize the amount of fragrance you use.  When adding fragrance dont use the stick blender as this can further the acceleration of the soap.  Stir the fragrance in gently.


There are a number of reasons soap can seize,trace is  not right, you might have over traced the soap (over blended), incorrect measurements., incorrect temperatures.If you are a beginner..don’t add fragrances.  Get the knack of the basics and then start adding different textures and fragrances.

All Fragrances are suitable for making cold process soap, the outcome will depends on the various carrier oils, butters, temperatures, when you have added the fragrance and the amount you add.


Q.  Please help, the post office is on strike and I need to place an urgent order.

A.  Our couriers are efficient and sometimes more cost effective than the post office.  Send your order and we will get back to you with alternative solutions.

Q.  How do I know what size the soap mould will make?

A.  When you click on the image of the particular mould you are interested in, a new window will open will the full description of the cavity size.

Q. Does Fun with Soap have a physical shop that I can visit and purchase directly from?

A.  Yes, we are a full e-commerce enterprise so we recommend that you visit after 12 between Mondays and Thursdays as the mornings are very busy while we dispatch the online orders so to avoid waiting to be served, rather pop in after  12.

Q.  How do I know that you will send my order out once I have paid you?

A.  If you have placed your order using our online shopping cart, paid for your order using your reference number as per the invoice your recieved. You will get your order.  If you dont then please contact me directly.


Q.  Are Plastic moulds suitable for melting glycerine soap?

A.  They work okay if the soap is not too hot, generally don’t last very long.  For melt and pour soap I recommend silicone moulds.  Plastic moulds last longer when using them for cold process soap.

Q.  Is your melt and pour soap, glycerine soap.

A. Yes.

Incase you missed the answer to this question…?how do I melt, melt and pour soap?

You can melt it either in the microwave, in a microwave suitable container. On Low heat.

You can melt it in a pot over the stove on low heat.  In a stainless pot, ceramic or glass.  Dont use aluminium

Once it has melted into liquid form, then add fragrance, colouring, and other ingredients you wish to add.

Pour into moulds. Optional spray bubble go spray onto the soap.

All to cool/set.  Demould.


What are the ingredients in the vitamin E oil?

Heavy Mineral Oil; D-Alpha Tocopheryl Acetate



inci names pg1

inci names pg2

Welcome to our questions & Answers page.If you have a question you would like to ask please use our contact us page and submit your question there.  Even if it is a recipe you might be looking for, we would love to hear from you.
Questions and AnswersQ.  What are the labelling requirements needed when making my own products?A.  In general you need to list all the inci names for ingredients used in products example if you are using a preservative like Kemaben you must not use the name of the product instead your must use the word methylparaben which is the inci / chemical name for the product.If you have used any essential oils, example Lavender, a warning should be visible “not to be used if you are pregnant”  So it is important that you have done thorough and sufficient research on each ingredient you are using.You may not make ficticious claims for your product example: will instantly remove wrinkles!Q.  What is the difference between cream, lotion and balmA.  Lotion is runny in consistency easily applied for larger areas of the body, usually as a hand and body lotion, suntan lotion.  Contains More water than balms and creams.Balms – Usually a product that does not contain much water in the solution if not any at all.  Very thick and opaque with high usage of butters, wax and generally used for heel and elbow balm which covers a small area of the body.Cream –  Thicker than Lotion, when you dip your finger into the cream it should not drip off, less water is used than making lotions.Q.  Can I use Mica’s In cold process soap making?
Yes, however first  test the colour to the soap by making a small batch  the colours can  change..e.g from pink to purple depending on the type of oils you used  to make the soap from.  My personal opinion though…keep it as natural  as possible.  The end user of the cold process soap is buying the cold  process soap for its natural ingredients.  So try keep it as natural as  possible.  There are beautiful natural ingredients in the form of herbs  that will do the job really well.  e.g. paprika, mustard seed and chai  tea.  Visit a spice shop for some really nice ideas.  
Why Does the aroma vanish from my cold processed soap after a while?Some fragrances, mainly the citrus ones do tend to fade over a period of time.  Suggestion: Mix some of your fragranc oil with a little polysorbate 20 prior to adding into the soap.Q  Does fun with soap supply  yellow beeswax beads?A.  Our bees wax beads is imported from Germany and  is white and bleached beadsQ.  What does the the aqueous kit consist of? A. The Kit consists of 2 items:  emulsifying wax and a jar of  a blend of white petroleum jelly, white technical oil and vitamin e oil
Q.  What does the Liquid soap kit consist of?
  The   Liquid soap kit consists of Sodium Laureth Ether Sulphate (SLES) and (CDE)
Q.  What are the ingredients  used in the kits you supply for body butter?A.  The body butter kit consists of a butter mix  containing:  beeswax, shea butter,  cocoa butter, evening primrose oil, wheatgerm oil, sweet almond oil, avocado  oil and grapeseed oil.  Emulsifiying  wax is included in the kit.  The kit  ingredients are premeasured for your convenience.Q.  Are there parabens or any  other artificial preservatives mixed in any of the kits?   A. No we do not add parabens or artificial  preservatives in the kits.  Should you  require a paraben, (kemaben)this is available from Fun with soap which you  can purchase separately.Q.  Are your essential oils  pure?A.  YesQ.  Are your body butters 100%  natural?A.  The body butter kits – all the ingredients are  natural except for the emulsifying wax and the beeswax has been bleached.  So No they are not.  The ready made body butter base that we  supply for salon and spa use is also not natural as it contains preservatives  to expand the life span of the product.Q.  What are the ingredients in  your lip balm base? A. Beeswax, shea butter,  cocoa butter, sweet almond oil, petroleum jelly.
Exotic Butters  Cocoa Butter:  Is obtained from the fruit of  the Cacao tree.  The cacao tree grows  in tropical regions throughout the world.   The butter is extracted from the seed kernels. and is a a tan coloured  butter with a pleasant cocoa odor.  A  relatively hard butter.  making it ideal for body care  products.  May be used in a variety of  cosmetic and pharmaceutical applications to reduce dryness and improve skin  elasticity. colour.  Commonly used in  many household and Industry formulationsShea Butter :  is  obtained from the seed of the Karite Tree common to West Africa.  From these seeds a soft, pliant butter  is  pressed  making it suitable for use in soaps, cosmetics and  balms.  Shea butter is almost white and  has a very slight pleasant odor.   A  soft butter which melts at skin temperatures, making it ideal  for lip and body balms as well as bar soaps, lotions and skin creams.Olive Butter:  is  derived from olive oil grown specifically in the Mediterranean region, and is  obtained by cold pressing and a refining process.  The natural oil contains essential fatty  acids, but also contains unsaponifiables as natural waxes which are collected  during the refining process.  A  luxurious feel very similar to shea butter..   Olive butter exhibits good spreadability on the skin making it ideal  as a massage butter or body balm.Concentrated Oil FragrancesThese  are different to Essential Oils.  Made  from Vegetable oils they do not have the value of essential oils.  Imported from France they smell just like  the real thing.  Fragrance oils are  sensitive to sunlight.  It is advisable  to store fragrance oils in amber glass bottles in a cool dark area to avoid  contamination and evaporation.   Friendly Tip…as good as they smell….Dont drink them!Essential OilsLemon essential OilLemon  Essential Oil is derived from cold expressing the oil from the peel of the  lemon.  It has antiseptic properties  which makes is suitable for use in Lotions, Gels, soaps.  Can Assist with cleaning blocked pores  which encourage acne.  Avoid using  lemon essential oils prior to being exposed to sunlight.   Dulution into lotions, gels, body wash  & Soaps – 0.3%Camphor essential OilCaution  should be used when using camphor and should not be used in aromatherapy. It  works well in creams & lotions for the treatment of chapped hands, knees  and elbows. Only use approx 0.1 %.  It  is commonly used for the treatment of aches and pains, flu and respiratory  ailments.Evening Primrose Oil

Tip:  To extend the shelf life of evening  primrose oil, dilute it with wheatgerm oil.   Evening Primrose oil works well as a moisturizer.  Add a few drops to your lotions, soaps, and  other body products.  It is  effective  used externally for PMS.


Peppermint Essential Oil

Refreshing,  cooling uplifting.  Soothes away  sunburn. Relieves itchiness and inflamed skin.  Use 0.1% up to 1.0% in lotions , gels and  Soaps.  Do not use near the eyes.  Caution should be used if you suffer from  high blood pressure.
Q.What do I use Polysorbate for?


A. Polysorbate  20 (Fragrance Emulsifier)

Also known as Tween 20 is a  polysorbate surfactant and relative non-toxicity allows it to be used as an  emulsifer.

Is an  agent which allows oils and water to mix together to make your own body,  linen and room sprays.

Description:   Thick golden liquid.

Q.What  is Beeswax Beads Used in?

Commonly  used in lipsticks, balms & lotions.  Works as a hardener.

Description:   White hard beads

Q. What is Sorbitan Stearate

A. Used as a humectant (moisturizer)  and binder.  Provides a silky feeling  to skin.  Derived from berries and  fruits. Emulsifier, thickener.

Q. What is Emulsifying Wax NF?

A.  Assists water and oils bind  together (white hard flakes) –conforms to specifications of the National  Formulary. Emulsifying agent.

Q.What is Urea used for and how much must I use?

A.  It is an Antiseptic used in  moisturises, shampoos, and anti perspirants.   Skin conditioning agent. Moisturises.  Commonly used in foot  balms.  Use up to 0.2% in formulations

Diazolidinyl urea – natural  preservative. Water soluble crystals.   Removes dead skin cells.

Imidazolidinyl Urea – Preservative

Q. What is  Isopropyl myristate ?

A. Reduces greasiness from high oil contents in formulas. Derived from Palm  oil

Q.  What is  Panthenol   A. Moisturises, source of  Vitamin B,  provides plumping effect. Hydrates your skin.   Commonly used in acne treatments.   Suitable for normal, dry and combination skins.

Q.What is Kemaben?

A. It is a methylparaben Anti fungal Preservative.   Widely used in most cosmetic products. Use up to 0.06% in formulations


Q.  What is a Propylparaben

A.  Preservative for water based solutions – Lotions, creams & Shampoos.
Q.  What is Mineral Oil

A.  An  inexpensive by product made from petroleum.  Sometimes referred to as paraffin oil or technical oil. An ideal choice for a  number of applications.  E.g. Eye make  up remover, bath oil, lotions, creams. Clay Masks. Carrier oil.  Leaves your skin feeling supple and clean.
Q.  Are your ready made products the same as the kits you  supply?  And if not what are the ingredients?  How long is the  shelf life?

A.  No , our ready made range is designed for those whom dont want  to make the products from scratch.  They are made and designed to have a  long shelf life making them ideal for retail and salon use.  You only  need to add your own fragrance or dye or essential oils to them.
Q.What is SLS needles?
Slodium lauryl sulphate – used as a foaming agent to make solid bubble bath  and foaming bath crystals.

Ingredients for Ready Made Manufactured Products   For Labelling purposes Fun with Soap Manufactured Products

Body Butter

Paraf Molle Alb,  Aqua (water) Light mineral oil, Oil Ricini (castor Oil), Glycerin, sorbitan  Stearate, Polysorbate 60, Isopropyl Myristate, Acrylates/C10-C30 Alkyl  Acrylate Cross polymer, Triethanolamine, Propylene Glycol, Potassium Cetyl  phosphate, Cetyl Alcohol, Diazolidinyl urea, Methylparaben, Propylparaben.

Cellulite Firming Cream

Aqua (water), Cityl  Alcohol, PEG 23 Stearate, Paraffinium Liquidum, Dimethicone, Lanoline  Alcohol, Fucus Vesiculosis (seaweed extract) , Glycerin, Cetyl Alchohol,  Butyl Paraben, Ethyl Paraben, Isobutyl Paraben, Methyl Paraben,  Phenoxyethanol, Propyl Paraben, Allantoin, Imidzolidinyl urea.

Men’s After Shave Balm

Aqua (water),  Alcohol Denat. Decyl Oleate, Cetyl Alcohol, PEG23 Stearate, PEGg -12-PEG-50  Lanolin, Polysorbate 60, Isopropyl Myrsistate,Triethanolamine, Sorbitan  Stearate, Acrylates/C10-C30 Alkyl Acrylate Cross Polymer, Allantoin,  Benzophenone 3, DMDM Hydantoin, Menthol, Diazolidinyl urea, Methyl paraben,  Propylparaben.

Moisturising Face Cream

Aqua (water)  Glycerin, Light Mineral Oil, Stearic Acid, Glycerine Monostearate, Lanolin,  Cetyl Alcohol, Diazolidinyl urea, Methylparaben, Propylparaen,  Triethanolamine.

Retinol A & E anti-wrinkle cream

Aqua (water)  Glycerin, Isopropyl Myristate, Paraf molle Alb, Sorbitan Stearate,  Polysorbate 60, Acrylates/C10-C30 Alkyl Acrylate Cross Polymer, D-Alpha  Tocopheryl Acetate, Disodium EDTA, Retinyl Palmitate, Diazolidinyl urea,  Methylparaben, Propylparaben

Pearl Liquid soap

Aqua (water),  Sodium Lauryl Ether Sulphate, Cocomide DEA, Rectified Spirits, DMDM  Dehydantoin, Methylparaben, Glycerin, Citric Acid, Lactic Acid, Cocamide MEA,  Glycol Distearate, Sodim Lauryl Sulfate.

Body Scrub

Aqua (water), Paraf  Molle Alb, Emulsifying wax NF, Urea, Heavy Mineral oil, Panthenol, Prunis  Armeniaca (apricot) Kernel, Imidazolidinyl Urea, Methylparaben,  Propylparaben, Polyethelene Beads.

Eye Cream

Aqua (water),  Glycerin, Light mineral oil, Isopropyl Myristate, Cetearyl Octanoate,  Sorbitan Stearate, Polysorbate 60, Acrylates /C10-C30 Alkyl Acrylates Cross  Polymer, Triethanolamine, D-Panthenol, Methylparaben, Propylparaben, Retinyl  Palmitate.

Hand & Body Lotion

Aqua (water),  emulsifying was NF, Light Mineral oil, Glycerin, Lanolin, Stearic acid,  Cetostearyl Alcohol, Propylene glycol, Dimethicone, Diazolidinyl urea,  Methylparaben, Propylparaben, Glycerine Monostearate, D-Alpha Tocopheryl  Acetate, Cetyl Alcohol.


Aqua (water) sodium  Lauryl Ether Sulphate, Cocamidopropyl Betaine, Cocomide DEA, Polysorbate 20,  Diazolidinyl urea, Methylparaben, Propylparaben, PEG 7 Glyceryl Cocoate,  Methylchloroisothiazolinone, Methylisothiazolinone, Disodium EDTA, Citric  Acid, Sodium Chloride.


Aqua (water),  Glycerin, Cetyl Alcohol, Behentrimonium Methosulfate, Cetearyl Octanoate,  Ceteareth 6, Panthenol, lanolin, Imidazolidinyl urea, Propylparaben,  methylparaen.

Cleansing Milk

Aqua (water), Light  mineral Oil, Stearid Acid, Triethanolamine, Cetyl Alcohol, Emulsifying wax,  Diazolidinyl urea, Methylparaben, Propylparaben.

Natural Toner 

Aqua(water), Sorbitol, Polysorbate 20, Hypoxis extract (African  Potato), Aspalathus Linearis extract (Rooibos Leaf extract), Polyvinyl  pyrolidene, Aloe Barbadensis leaf juice (aloe), alcohol, carbomer, sodium  Hydroxide, Benzyl alcohol, Magnesium nitrate, Magnesium chloride,  Methylchloroisothiazolinone, Methylisothiazolinone, Disodium EDTA, DMDM Hydantoin,  Citric Acid, Sodium Citrate, Parfum.

Ingredients for Soap Bases Melt and Pour Clear

Vegetable Gyclerine, Propylene Glycol, Sodium Stearate, Sodium Laureth Sulfate, Sorbitol, sodium myristate, Triethanolamine, Citris Extract, Sucrose, Aloe Extract, sodium Hydroxide

White Soap – Added Titanium Dioxide

Coloured soap – Fragrance and D & C Dyes

WHAT IS A CHEMICAL? My simple Answer

Anything and everything is a chemical. Chemistry however is the study of the reaction between  different matters/subtances.  Even water technically speaking is a chemical.